Online Store
Site Links
What's Hot
Mailing List
Here in Alaska the best way for us to ship is USPS. If you would like your item shipped a different way please contact us at pam@pamelascottage.com
Shipping Chart and handling
0.00 45.00 =$22.95
45.01 65.00 =$28.95
65.01 90.00 =$31.75
90.01 125.00 =$38.95
125.01 500.00 =$45.95
500.01 1000.00 =$65.95
1000.01 5000.00 =$125.95
Return Policy:
Due to the nature of our handmade and one of a kind items, all returns at Pamela’s Cottage will be issued as store credit only for up to 10 days. Our pottery is handmade and is not returnable for cash refunds unless there is an obvious defect. Any pottery returned after the 10 day return period is subject to a 20% restocking fee. No returns on sale merchandise.
Send insured package by USPS to:
Attn Returns.
Pamela’s Cottage
PO Box 671838
Chugiak Ak 99567
We will process your return and follow your instructions. You may use the shipping carrier most convenient for you. We are not responsible for items returned that are broken in shipment. The customer will be notified to process any claims necessary.
If you do not have your original invoice, please send a letter with your merchandise that includes the following information:
Name
Address
Phone Number
Order Number
Item Description/Name
Reason for Return
Action to be taken upon return
Internatinal customers please read: We will ship outside of the United States. You will be quoted a US standard shipping rate at the time of your order. When we recieve your order you will be
contacted via email on your shipping total & method of payment. Currently we are only accepting payment through pay pal for international orders
If you have any questions please call toll free 1-855-688-6303
or email us at: pam@pamelascottage.com